Terms - Abiwear.co.uk

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ABOUT US
We are a family run business and we know that buying on line can seem like an impersonal transaction.
It is nice and convenient to buy your childrens wear from the comfort of home, and be assured that customer satisfaction is our main aim.
In this respect, we aspire to market good quality childrenswear at very sensible prices.
So enjoy the shopping experience.
If you have any queries at all before you buy, please contact us via email and we will respond quickly.
If you need exact measurements for any garment, contact us and we will get out the tape measure!

CONTACT

sales@abiwear.co.uk


BABY SOFT LEATHER SHOE SIZES
   0-6 Months 11.5cms
   6-12 Months 12.5cms
   12-18 Months 13.5cms
  For sizing draw a template around baby's foot and measure length.Tiny feet need room to grow! Allow just a little extra space when ordering shoes for growth and comfort and 1cm is usually enough.

SHIPPING COST (UK Only)
We calculate shipping / postage to cover only our cost and no more, as below:

Standard Mail - 2nd Class - £0.95
Standard Mail - 1st Class  - £1.25
Standard Mail - Boxed Items 2nd Class - £2.90
Standard Mail - Boxed Items - 1st Class - £3.35
Standard Mail - Bulky Items - 2nd Class - £1.35
Standard Mail - Bulky Items - 1st Class -  £1.65
Standard Parcel - 1st Class - £6.95
Standard Parcel - 2nd Class - £6.65

     
Unless otherwise specified, all shipping cost is Standard Mail - please choose either 1st or 2nd Class.


RETURNS INFORMATION
We want you to be completely satisfied with your purchase, and so are pleased to offer a 7 day satisfaction guarantee. Items may be returned to us for exchange or refund within 7 days of receipt. Returned items must be received unworn, unused and with all appropriate tags and packaging and in a pristine, saleable condition.
If you wish to return an item, please contact us first.

RETURNING AN ITEM

Please remember that goods should be packaged appropriately to ensure they are not damaged in transit. The responsibility and liability of the goods remains with you until we are in receipt of the goods. Goods are returned to us at your cost and we recommend you obtain a Certificate of Posting in case of loss, available free from any UK Post Office. Royal Mail offer a variety of competitively priced options for returning items to us. For lower value items 1st or 2nd class post includes compensation up to £46, providing a Certificate of Posting is obtained.  We will process your return as soon as possible once it is received by our returns department. Exchange orders will be processed using the same delivery service as the original order unless we are specifically advised otherwise. Relevant delivery charges will be charged on the new or replacement order.
Postage /delivery charges will not be refunded for returned items.

PLEASE RETURN GOODS TO
Abiwear UK
4 Marton Close
Macclesfield
Cheshire
SK10 3ND
UK


 
 
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